10/14/2024 7:52:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 10/14/2024 7:52:24 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 10/14/2024 7:52:24 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 10/14/2024 7:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 10/14/2024 7:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 10/14/2024 7:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 10/14/2024 7:52:25 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 10/14/2024 7:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 10/14/2024 7:52:28 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 10/14/2024 7:52:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 10/14/2024 7:52:36 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:52:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:25\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:42\",\"MaxFFTime\":\"00:15:36\",\"AvgFFTime\":\"00:07:25\",\"PercentageFFTime\":50.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:22:52\",\"MaxWaitingTime\":\"00:15:43\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:07:25\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:42\",\"MaxFFTime\":\"00:16:25\",\"AvgFFTime\":\"00:07:25\",\"PercentageFFTime\":50.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:03:35\",\"MaxWaitingTime\":\"00:01:31\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 8 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:18 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:25 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":7.43,\"AverageWaitingTimePerCategory\":5.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":7.43,\"AverageWaitingTimePerCategory\":0.90,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:52:39 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:52:39 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":8,\"ServedTickets\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:18\",\"WaitingSLAPercentage\":100.00,\"WaitingSLACount\":8,\"AvgServiceTime\":\"00:07:25\",\"ServiceSLAPercentage\":75.00,\"ServiceSLACount\":6,\"FFTime\":\"00:59:24\",\"MaxFFTime\":\"00:32:01\",\"AvgFFTime\":\"00:07:25\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:26:27\",\"MaxWaitingTime\":\"00:15:43\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 8 ( 100.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:18 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:25 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[8],\"TicketServed\":[8],\"TicketServedPercentage\":[75.00],\"TicketWaitingPercentage\":[100.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:53:01 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-01-01 fto: 2024-01-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:53:03 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":8669,\"ServedTickets\":8565,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:36:45\",\"WaitingSLAPercentage\":12.87,\"WaitingSLACount\":1116,\"AvgServiceTime\":\"00:05:39\",\"ServiceSLAPercentage\":58.19,\"ServiceSLACount\":4984,\"FFTime\":\"-\",\"MaxFFTime\":\"04:47:44\",\"AvgFFTime\":\"00:05:39\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:30:31\",\"MaxWaitingTime\":\"05:14:43\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8565 / 8669 ( 98.80% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:36:45 | SLA: 12.87%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:39 | SLA: 58.19%\"},{\"colName\":\"No Show\",\"colValue\":\"7 (0.08%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[8669],\"TicketServed\":[8565],\"TicketServedPercentage\":[58.19],\"TicketWaitingPercentage\":[12.87]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:55:45 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-02-01 fto: 2024-02-29 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:55:46 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":8525,\"ServedTickets\":8468,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:19:33\",\"WaitingSLAPercentage\":23.48,\"WaitingSLACount\":2002,\"AvgServiceTime\":\"00:07:23\",\"ServiceSLAPercentage\":50.85,\"ServiceSLACount\":4306,\"FFTime\":\"-\",\"MaxFFTime\":\"07:38:27\",\"AvgFFTime\":\"00:07:23\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:20:34\",\"MaxWaitingTime\":\"07:21:49\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8468 / 8525 ( 99.33% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:19:33 | SLA: 23.48%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:23 | SLA: 50.85%\"},{\"colName\":\"No Show\",\"colValue\":\"7 (0.08%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[8525],\"TicketServed\":[8468],\"TicketServedPercentage\":[50.85],\"TicketWaitingPercentage\":[23.48]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:56:19 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-03-01 fto: 2024-03-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:56:22 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":7620,\"ServedTickets\":7561,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:23:59\",\"WaitingSLAPercentage\":21.02,\"WaitingSLACount\":1602,\"AvgServiceTime\":\"00:05:36\",\"ServiceSLAPercentage\":57.53,\"ServiceSLACount\":4350,\"FFTime\":\"-\",\"MaxFFTime\":\"02:30:50\",\"AvgFFTime\":\"00:05:36\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:00:08\",\"MaxWaitingTime\":\"16:25:36\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7561 / 7620 ( 99.23% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:23:59 | SLA: 21.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:36 | SLA: 57.53%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.08%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[7620],\"TicketServed\":[7561],\"TicketServedPercentage\":[57.53],\"TicketWaitingPercentage\":[21.02]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:56:47 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-04-01 fto: 2024-04-30 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:56:47 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":6739,\"ServedTickets\":6682,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:17:25\",\"WaitingSLAPercentage\":29.32,\"WaitingSLACount\":1976,\"AvgServiceTime\":\"00:05:19\",\"ServiceSLAPercentage\":59.08,\"ServiceSLACount\":3948,\"FFTime\":\"-\",\"MaxFFTime\":\"09:33:12\",\"AvgFFTime\":\"00:05:19\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:10:47\",\"MaxWaitingTime\":\"01:59:50\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6682 / 6739 ( 99.15% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:25 | SLA: 29.32%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:19 | SLA: 59.08%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (0.16%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[6739],\"TicketServed\":[6682],\"TicketServedPercentage\":[59.08],\"TicketWaitingPercentage\":[29.32]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:57:09 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-05-01 fto: 2024-05-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:57:09 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":8287,\"ServedTickets\":8215,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:12:34\",\"WaitingSLAPercentage\":34.25,\"WaitingSLACount\":2838,\"AvgServiceTime\":\"00:05:30\",\"ServiceSLAPercentage\":59.50,\"ServiceSLACount\":4888,\"FFTime\":\"-\",\"MaxFFTime\":\"23:40:45\",\"AvgFFTime\":\"00:05:30\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:10:24\",\"MaxWaitingTime\":\"02:31:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8215 / 8287 ( 99.13% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:12:34 | SLA: 34.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:30 | SLA: 59.50%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (0.10%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[8287],\"TicketServed\":[8215],\"TicketServedPercentage\":[59.50],\"TicketWaitingPercentage\":[34.25]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:58:04 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-06-01 fto: 2024-06-30 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:58:04 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face 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ALAIN\",\"IssuedTickets\":6419,\"ServedTickets\":6370,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:15:46\",\"WaitingSLAPercentage\":28.45,\"WaitingSLACount\":1826,\"AvgServiceTime\":\"00:05:16\",\"ServiceSLAPercentage\":70.66,\"ServiceSLACount\":4501,\"FFTime\":\"-\",\"MaxFFTime\":\"22:39:27\",\"AvgFFTime\":\"00:05:16\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:49:16\",\"MaxWaitingTime\":\"05:07:45\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6370 / 6419 ( 99.24% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:15:46 | SLA: 28.45%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:16 | SLA: 70.66%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.05%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[6419],\"TicketServed\":[6370],\"TicketServedPercentage\":[70.66],\"TicketWaitingPercentage\":[28.45]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:58:32 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-07-01 fto: 2024-07-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:58:32 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":8554,\"ServedTickets\":8500,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:37\",\"WaitingSLAPercentage\":68.03,\"WaitingSLACount\":5819,\"AvgServiceTime\":\"00:04:41\",\"ServiceSLAPercentage\":88.89,\"ServiceSLACount\":7556,\"FFTime\":\"-\",\"MaxFFTime\":\"11:12:36\",\"AvgFFTime\":\"00:04:41\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:17:35\",\"MaxWaitingTime\":\"03:14:46\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8500 / 8554 ( 99.37% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:37 | SLA: 68.03%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:41 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.01%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[8554],\"TicketServed\":[8500],\"TicketServedPercentage\":[88.89],\"TicketWaitingPercentage\":[68.03]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:58:57 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:58:57 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":6748,\"ServedTickets\":6704,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:09:13\",\"WaitingSLAPercentage\":95.02,\"WaitingSLACount\":6412,\"AvgServiceTime\":\"00:05:00\",\"ServiceSLAPercentage\":87.07,\"ServiceSLACount\":5837,\"FFTime\":\"-\",\"MaxFFTime\":\"04:02:16\",\"AvgFFTime\":\"00:05:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:27:01\",\"MaxWaitingTime\":\"02:16:59\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 ( 99.35% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | SLA: 95.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[6748],\"TicketServed\":[6704],\"TicketServedPercentage\":[87.07],\"TicketWaitingPercentage\":[95.02]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 7:59:27 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-09-01 fto: 2024-09-30 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 7:59:28 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":5058,\"ServedTickets\":5015,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLAPercentage\":98.04,\"WaitingSLACount\":4959,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLAPercentage\":86.44,\"ServiceSLACount\":4335,\"FFTime\":\"15:48:56\",\"MaxFFTime\":\"02:11:26\",\"AvgFFTime\":\"00:05:21\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"20:46:52\",\"MaxWaitingTime\":\"01:53:14\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5015 / 5058 ( 99.15% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:58 | SLA: 98.04%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:21 | SLA: 86.44%\"},{\"colName\":\"No Show\",\"colValue\":\"10 (0.20%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[5058],\"TicketServed\":[5015],\"TicketServedPercentage\":[86.44],\"TicketWaitingPercentage\":[98.04]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 8:01:42 AM | Request Received getReportData=> fid: 74| ftype: ffrom: 2024-01-01 fto: 2024-09-30 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158 10/14/2024 8:01:42 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":66619,\"ServedTickets\":66080,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:18:00\",\"WaitingSLAPercentage\":42.86,\"WaitingSLACount\":28550,\"AvgServiceTime\":\"00:05:34\",\"ServiceSLAPercentage\":67.65,\"ServiceSLACount\":44705,\"FFTime\":\"12:32:34\",\"MaxFFTime\":\"16:16:43\",\"AvgFFTime\":\"00:05:34\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:33:08\",\"MaxWaitingTime\":\"16:25:36\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"66080 / 66619 ( 99.19% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:18:00 | SLA: 42.86%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:34 | SLA: 67.65%\"},{\"colName\":\"No Show\",\"colValue\":\"62 (0.09%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[66619],\"TicketServed\":[66080],\"TicketServedPercentage\":[67.65],\"TicketWaitingPercentage\":[42.86]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158 10/14/2024 8:11:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 8:11:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 8:11:08 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 10/14/2024 8:11:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 8:11:08 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 10/14/2024 8:11:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 8:11:11 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 8:11:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 8:11:19 AM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 10/14/2024 8:11:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 10/14/2024 8:11:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued 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fetched successfully!"} | Client IP: 5.195.105.118 10/14/2024 8:24:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134 10/14/2024 8:24:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134 10/14/2024 8:33:16 AM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2024-09-23 fto: 2024-10-13 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118 10/14/2024 9:08:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 9:08:29 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 9:08:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 9:08:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 9:08:32 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 9:08:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 9:08:32 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 9:08:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 9:08:34 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 9:08:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 9:08:35 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 9:08:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 9:08:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 9:08:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 9:08:50 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 9:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 9:25:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.147 10/14/2024 9:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.147 10/14/2024 9:25:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.147 10/14/2024 9:25:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.147 10/14/2024 9:25:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.147 10/14/2024 9:25:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.147 10/14/2024 9:25:48 AM | Request Received onLoginClick=> userName: etihad | Client IP: 87.201.129.147 10/14/2024 9:25:48 AM | Response Sent => {"Result":"0","UserID":"89","UserRoleID":"2","UserLevelID":"69-B","UserName":"etihad","Password":"d5xUthcQPIs=","tokenKey":"5OV7M8TFEK"} | Client IP: 87.201.129.147 10/14/2024 9:25:49 AM | Request Received getUserModuleRights=> branchId:0userId: 89 | Client IP: 87.201.129.147 10/14/2024 9:25:51 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.147 10/14/2024 9:25:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.147 10/14/2024 9:25:51 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.147 10/14/2024 9:25:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.147 10/14/2024 9:25:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.147 10/14/2024 9:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.147 10/14/2024 9:25:53 AM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147 10/14/2024 9:25:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147 10/14/2024 9:25:55 AM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147 10/14/2024 9:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147 10/14/2024 9:26:10 AM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147 10/14/2024 9:26:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147 10/14/2024 9:26:10 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.147 10/14/2024 9:26:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.147 10/14/2024 9:26:13 AM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 9:26:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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NORMAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"01:03:15\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:03:15\",\"MaxFFTime\":\"01:03:15\",\"AvgFFTime\":\"01:03:15\",\"PercentageFFTime\":83.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:53\",\"MaxWaitingTime\":\"00:00:53\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 3 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:25:14 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK 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| Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 9:26:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time 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GEN\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":40.00,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":41.38,\"AvgWaitTime\":\"00:08:58\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:03:18\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":91.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:39:43\",\"MaxFFTime\":\"00:15:22\",\"AvgFFTime\":\"00:03:18\",\"PercentageFFTime\":11.63,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:47:37\",\"MaxWaitingTime\":\"00:35:04\"},{\"CategoryName\":\"EXP NORMAL 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VIP\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":3.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":3.45,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:28:23\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:28:23\",\"MaxFFTime\":\"00:28:23\",\"AvgFFTime\":\"00:28:23\",\"PercentageFFTime\":8.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:06\",\"MaxWaitingTime\":\"00:00:06\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"29 / 30 (96.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:09 | SLA: 76.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:46 | SLA: 89.66%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (3.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.31,\"AverageWaitingTimePerCategory\":8.97,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":17.09,\"AverageWaitingTimePerCategory\":6.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":28.38,\"AverageWaitingTimePerCategory\":0.10,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.147 10/14/2024 9:38:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.21 10/14/2024 9:38:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.21 10/14/2024 9:50:35 AM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.21 10/14/2024 9:50:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":166,\"PercentageIssuedTickets\":54.43,\"ServedTicketsPerCategory\":160,\"PercentageServedTickets\":55.17,\"AvgWaitTime\":\"00:08:40\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":69.88,\"AvgServiceTime\":\"00:04:58\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":93.75,\"NoShowTickets\":6,\"PercentageNoShowTickets\":1.97,\"UnqualifiedTickets\":0,\"FFTime\":\"13:16:29\",\"MaxFFTime\":\"04:46:06\",\"AvgFFTime\":\"00:04:58\",\"PercentageFFTime\":32.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:59:45\",\"MaxWaitingTime\":\"00:54:28\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":126,\"PercentageIssuedTickets\":41.31,\"ServedTicketsPerCategory\":118,\"PercentageServedTickets\":40.69,\"AvgWaitTime\":\"00:09:09\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":69.84,\"AvgServiceTime\":\"00:12:27\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":96.61,\"NoShowTickets\":5,\"PercentageNoShowTickets\":1.64,\"UnqualifiedTickets\":3,\"FFTime\":\"00:29:11\",\"MaxFFTime\":\"04:49:28\",\"AvgFFTime\":\"00:12:27\",\"PercentageFFTime\":59.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:46:35\",\"MaxWaitingTime\":\"01:42:18\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":4.26,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":4.14,\"AvgWaitTime\":\"00:02:21\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:17:19\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":41.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:27:57\",\"MaxFFTime\":\"02:52:25\",\"AvgFFTime\":\"00:17:19\",\"PercentageFFTime\":8.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:28:21\",\"MaxWaitingTime\":\"00:09:24\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"290 / 305 (95.08%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:37 | SLA: 70.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:31 | SLA: 92.76%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (3.61%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":8.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":12.45,\"AverageWaitingTimePerCategory\":9.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":17.33,\"AverageWaitingTimePerCategory\":2.36,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.21 10/14/2024 10:01:57 AM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.21 10/14/2024 10:01:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":182,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:56\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"NoShowTickets\":16,\"PercentageNoShowTickets\":8.79,\"UnqualifiedTickets\":1,\"FFTime\":\"15:49:15\",\"MaxFFTime\":\"04:21:49\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:04:52\",\"MaxWaitingTime\":\"03:47:07\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"165 / 182 (90.66%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:56 | SLA: 70.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:45 | SLA: 87.27%\"},{\"colName\":\"No Show\",\"colValue\":\"16 (8.79%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.75,\"AverageWaitingTimePerCategory\":13.95,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.21 10/14/2024 10:13:00 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.21 10/14/2024 10:13:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.21 10/14/2024 10:21:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 10:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 10:21:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 10:21:46 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 10:21:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 10:21:47 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 10:21:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 10:21:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 10:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:10:54 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 12:10:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 12:10:56 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 10/14/2024 12:10:56 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"TJXG512VWE"} | Client IP: 5.195.105.118 10/14/2024 12:10:56 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 10/14/2024 12:10:57 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 12:10:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 12:10:57 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 12:10:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:10:58 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 12:10:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:10:58 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 12:10:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:10:59 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 12:10:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:11:58 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:11:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:11:58 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 12:11:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:11:59 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:11:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:12:59 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:12:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:14:01 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:14:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:15:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:15:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:16:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:16:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:17:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:18:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:18:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:20:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:21:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:22:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:23:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:24:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:25:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:26:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:26:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:27:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:28:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:28:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:29:32 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 12:29:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 12:29:33 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 12:29:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:29:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 12:29:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:29:35 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 12:29:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:29:35 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 10/14/2024 12:29:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 12:29:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:29:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:29:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:29:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:30:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:30:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:31:33 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:31:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:31:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:32:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:32:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:33:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:34:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:35:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:36:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:36:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:38:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:39:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:40:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:41:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:42:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:42:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:43:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:43:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:44:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:44:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:45:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:45:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:46:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:46:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:47:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:47:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:48:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:48:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:49:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:49:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:50:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:50:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:51:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:51:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:52:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:52:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:53:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:53:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:54:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:55:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:56:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:56:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:57:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:57:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:58:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:58:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 12:59:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 12:59:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:00:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:00:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:01:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:01:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:02:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:02:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:03:34 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:03:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:16:38 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 1:16:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 1:16:38 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 10/14/2024 1:16:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 1:16:42 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 10/14/2024 1:16:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 1:16:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:16:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:17:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:17:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:18:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:18:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:19:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:19:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:20:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:20:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:21:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:21:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:22:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:22:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:23:54 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:23:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:24:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:24:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:25:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:25:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:26:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:26:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:27:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:27:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:28:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:28:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:29:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:29:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:30:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:30:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:31:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:31:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:32:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:32:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:33:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:33:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:34:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:34:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:35:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:35:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:36:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:36:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:37:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:37:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:38:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:38:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:39:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:39:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:40:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:40:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:41:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:41:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:42:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:42:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:43:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:43:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:44:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:44:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:45:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:45:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:46:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:46:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:47:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:47:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:48:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:48:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:49:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:49:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:50:54 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:50:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:51:54 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:51:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:52:54 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:52:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:53:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:53:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:54:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:54:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:55:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 1:55:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 1:55:34 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 10/14/2024 1:55:34 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"4Z4X3YI8W2"} | Client IP: 5.195.105.118 10/14/2024 1:55:34 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 10/14/2024 1:55:35 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 1:55:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 1:55:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:55:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:55:36 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 1:55:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 1:55:36 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 1:55:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 1:55:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:55:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:55:38 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 1:55:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 1:55:38 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:55:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:55:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:55:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:56:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:56:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:56:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:56:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:57:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:57:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:57:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:57:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:58:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:58:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:58:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:58:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:59:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 1:59:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 1:59:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 1:59:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:00:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:00:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:00:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:00:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:01:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:01:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:01:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:01:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:02:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:02:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:02:53 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:02:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:03:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:03:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:03:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:03:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:04:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:04:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:04:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:04:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:05:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:05:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:05:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:05:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:06:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 2:06:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:07:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:07:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:08:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:08:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:09:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:09:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:10:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:10:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:11:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:11:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:12:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:12:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:13:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:14:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:14:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:15:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:15:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:16:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:16:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:17:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:18:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:18:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:19:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:20:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:21:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:22:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:26:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:26:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:27:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:28:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:29:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:32:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:34:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:35:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:36:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:36:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:38:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:39:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:41:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:42:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:42:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:43:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:43:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:44:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:44:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 2:45:47 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 2:45:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:23:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 3:23:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 3:23:13 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 10/14/2024 3:23:13 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"9TVS6W3SJ8"} | Client IP: 5.195.105.118 10/14/2024 3:23:13 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 10/14/2024 3:23:14 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 3:23:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 3:23:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 3:23:17 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 3:23:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:23:26 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 3:23:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:23:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:23:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:24:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:24:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:25:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:25:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:26:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:26:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:27:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:28:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:29:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:32:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:32:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118 10/14/2024 3:32:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118 10/14/2024 3:33:00 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118 10/14/2024 3:33:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118 10/14/2024 3:33:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 3:33:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 3:33:22 PM | Request Received onLoginClick=> userName: EDCad | Client IP: 5.195.105.118 10/14/2024 3:33:22 PM | Response Sent => {"Result":"0","UserID":"129","UserRoleID":"12","UserLevelID":"25-R","UserName":"EDCad","Password":"60t720xFqpOek7/HBmC1yw==","tokenKey":"8N5ZXGM4NF"} | Client IP: 5.195.105.118 10/14/2024 3:33:22 PM | Request Received getUserModuleRights=> branchId:0userId: 129 | Client IP: 5.195.105.118 10/14/2024 3:33:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 10/14/2024 3:33:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 3:33:23 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118 10/14/2024 3:33:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:33:28 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118 10/14/2024 3:33:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:33:28 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 3:33:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:33:34 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 10/14/2024 3:33:34 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":29,\"PercentageIssuedTickets\":3.78,\"ServedTicketsPerCategory\":28,\"PercentageServedTickets\":3.92,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":28,\"WaitingSLAPercentage\":96.55,\"AvgServiceTime\":\"00:04:53\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":82.14,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:16:45\",\"MaxFFTime\":\"00:16:22\",\"AvgFFTime\":\"00:04:53\",\"PercentageFFTime\":3.53,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:02:53\",\"MaxWaitingTime\":\"00:15:43\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":106,\"PercentageIssuedTickets\":13.80,\"ServedTicketsPerCategory\":105,\"PercentageServedTickets\":14.69,\"AvgWaitTime\":\"00:06:29\",\"WaitingSLACount\":105,\"WaitingSLAPercentage\":99.06,\"AvgServiceTime\":\"00:09:09\",\"ServiceSLACount\":78,\"ServiceSLAPercentage\":74.29,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"16:00:56\",\"MaxFFTime\":\"02:48:29\",\"AvgFFTime\":\"00:09:09\",\"PercentageFFTime\":24.82,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:21:57\",\"MaxWaitingTime\":\"00:20:03\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.14,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":20.83,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":22.24,\"AvgWaitTime\":\"00:38:09\",\"WaitingSLACount\":96,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:05:43\",\"ServiceSLACount\":138,\"ServiceSLAPercentage\":86.79,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"15:10:02\",\"MaxFFTime\":\"00:27:38\",\"AvgFFTime\":\"00:05:43\",\"PercentageFFTime\":23.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:08:23\",\"MaxWaitingTime\":\"01:05:34\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE 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REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 10/14/2024 3:33:37 PM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118 10/14/2024 3:33:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 3:33:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 3:33:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:33:55 PM | Request Received getReportData=> fid: 73|74|115| ftype: ffrom: 2024-10-14 fto: 2024-10-14 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118 10/14/2024 3:33:56 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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counters-component| | Client IP: 5.195.105.118 10/14/2024 3:34:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:35:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:36:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:36:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:38:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:39:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:41:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:42:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:42:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:43:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:43:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:44:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:44:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:45:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:45:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:46:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 10/14/2024 3:46:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 10/14/2024 3:46:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 10/14/2024 3:46:11 PM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148 10/14/2024 3:46:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148 10/14/2024 3:46:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:46:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:46:51 PM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-09-22 fto: 2024-09-28 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148 10/14/2024 3:46:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148 10/14/2024 3:47:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:47:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:48:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:48:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:49:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:49:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:50:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:50:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:51:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:51:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:52:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:52:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:52:53 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 10/14/2024 3:52:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 10/14/2024 3:52:54 PM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-09-22 fto: 2024-09-28 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148 10/14/2024 3:53:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148 10/14/2024 3:53:05 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-22 fto: 2024-09-28 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 3:53:06 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":226,\"PercentageIssuedTickets\":61.08,\"ServedTicketsPerCategory\":214,\"PercentageServedTickets\":60.62,\"AvgWaitTime\":\"00:18:15\",\"WaitingSLACount\":111,\"WaitingSLAPercentage\":49.12,\"AvgServiceTime\":\"00:05:44\",\"ServiceSLACount\":202,\"ServiceSLAPercentage\":94.39,\"NoShowTickets\":9,\"PercentageNoShowTickets\":2.43,\"UnqualifiedTickets\":3,\"FFTime\":\"20:28:22\",\"MaxFFTime\":\"07:02:21\",\"AvgFFTime\":\"00:05:44\",\"PercentageFFTime\":43.90,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:53:02\",\"MaxWaitingTime\":\"01:46:38\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":125,\"PercentageIssuedTickets\":33.78,\"ServedTicketsPerCategory\":121,\"PercentageServedTickets\":34.28,\"AvgWaitTime\":\"00:13:36\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":59.20,\"AvgServiceTime\":\"00:11:05\",\"ServiceSLACount\":116,\"ServiceSLAPercentage\":95.87,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.54,\"UnqualifiedTickets\":2,\"FFTime\":\"22:21:11\",\"MaxFFTime\":\"04:59:20\",\"AvgFFTime\":\"00:11:05\",\"PercentageFFTime\":47.93,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:54:03\",\"MaxWaitingTime\":\"01:13:18\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":5.14,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":5.10,\"AvgWaitTime\":\"00:05:24\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":84.21,\"AvgServiceTime\":\"00:12:42\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:48:40\",\"MaxFFTime\":\"02:21:52\",\"AvgFFTime\":\"00:12:42\",\"PercentageFFTime\":8.17,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:37:28\",\"MaxWaitingTime\":\"00:28:57\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"353 / 370 (95.41%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:03 | SLA: 54.32%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:55 | SLA: 93.48%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (2.97%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":5.74,\"AverageWaitingTimePerCategory\":18.26,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":11.08,\"AverageWaitingTimePerCategory\":13.61,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":12.70,\"AverageWaitingTimePerCategory\":5.41,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.147 10/14/2024 3:53:47 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:53:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:54:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:54:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:55:41 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-22 fto: 2024-09-28 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 10/14/2024 3:55:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:55:49 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-22 fto: 2024-09-28 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 3:55:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) 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responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 10/14/2024 3:57:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:57:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:58:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:58:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 3:59:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 3:59:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:00:38 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-29 fto: 2024-10-05 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 10/14/2024 4:00:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time 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5.195.105.118 10/14/2024 4:01:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:01:56 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-29 fto: 2024-10-05 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 4:01:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued 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PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-09-29 fto: 2024-10-05 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 4:02:05 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:03:31 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 10/14/2024 4:03:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time 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Time\",\"colValue\":\"Avg.: 00:08:31 | SLA: 92.76%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (3.61%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":8.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":12.45,\"AverageWaitingTimePerCategory\":9.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":17.33,\"AverageWaitingTimePerCategory\":2.36,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 10/14/2024 4:03:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:03:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:04:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:04:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:05:15 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 4:05:15 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":166,\"PercentageIssuedTickets\":33.81,\"ServedTicketsPerCategory\":160,\"PercentageServedTickets\":35.16,\"AvgWaitTime\":\"00:08:40\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":69.88,\"AvgServiceTime\":\"00:04:58\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":93.75,\"NoShowTickets\":6,\"PercentageNoShowTickets\":1.22,\"UnqualifiedTickets\":0,\"FFTime\":\"13:16:29\",\"MaxFFTime\":\"04:46:06\",\"AvgFFTime\":\"00:04:58\",\"PercentageFFTime\":23.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:59:45\",\"MaxWaitingTime\":\"00:54:28\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":126,\"PercentageIssuedTickets\":25.66,\"ServedTicketsPerCategory\":118,\"PercentageServedTickets\":25.93,\"AvgWaitTime\":\"00:09:09\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":69.84,\"AvgServiceTime\":\"00:12:27\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":96.61,\"NoShowTickets\":5,\"PercentageNoShowTickets\":1.02,\"UnqualifiedTickets\":3,\"FFTime\":\"00:29:11\",\"MaxFFTime\":\"04:49:28\",\"AvgFFTime\":\"00:12:27\",\"PercentageFFTime\":42.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:46:35\",\"MaxWaitingTime\":\"01:42:18\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":2.65,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":2.64,\"AvgWaitTime\":\"00:02:21\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:17:19\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":41.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:27:57\",\"MaxFFTime\":\"02:52:25\",\"AvgFFTime\":\"00:17:19\",\"PercentageFFTime\":6.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:28:21\",\"MaxWaitingTime\":\"00:09:24\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":182,\"PercentageIssuedTickets\":37.07,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":36.26,\"AvgWaitTime\":\"00:13:56\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"NoShowTickets\":16,\"PercentageNoShowTickets\":3.26,\"UnqualifiedTickets\":1,\"FFTime\":\"15:49:15\",\"MaxFFTime\":\"04:21:49\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":27.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:04:52\",\"MaxWaitingTime\":\"03:47:07\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"455 / 491 (92.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:37 | SLA: 70.06%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:31 | SLA: 90.77%\"},{\"colName\":\"No Show\",\"colValue\":\"27 (5.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":8.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":12.45,\"AverageWaitingTimePerCategory\":9.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":17.33,\"AverageWaitingTimePerCategory\":2.36,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.75,\"AverageWaitingTimePerCategory\":13.95,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.147 10/14/2024 4:05:23 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.147 10/14/2024 4:05:23 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":182,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:56\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"NoShowTickets\":16,\"PercentageNoShowTickets\":8.79,\"UnqualifiedTickets\":1,\"FFTime\":\"15:49:15\",\"MaxFFTime\":\"04:21:49\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:04:52\",\"MaxWaitingTime\":\"03:47:07\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"165 / 182 (90.66%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:56 | SLA: 70.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:45 | SLA: 87.27%\"},{\"colName\":\"No Show\",\"colValue\":\"16 (8.79%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.75,\"AverageWaitingTimePerCategory\":13.95,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.147 10/14/2024 4:05:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:05:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:06:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:07:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:07:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:08:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:08:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:09:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:09:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:10:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:10:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:11:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:11:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:12:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:12:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:13:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:14:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:14:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:15:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:15:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:16:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:16:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:17:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:18:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:18:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:19:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:20:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:21:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:22:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:25:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:26:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:26:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:27:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:28:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:29:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:31:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:32:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:34:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:35:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:35:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:36:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:36:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 4:38:15 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 4:38:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:12:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 5:12:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 5:12:33 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 10/14/2024 5:12:33 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"OG3OPGT7DY"} | Client IP: 5.195.105.118 10/14/2024 5:12:34 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 5:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 5:12:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:12:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:13:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:13:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:14:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:14:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:15:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:16:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:16:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:17:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:18:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:18:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:20:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:21:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:22:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:26:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:26:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:27:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:27:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:28:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:29:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:29:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:30:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:32:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:33:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:34:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:35:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:36:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:36:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:37:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:38:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:39:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:40:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 5:41:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:42:20 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 5:42:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 5:42:20 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:42:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:42:35 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:42:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:43:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:43:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:44:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:44:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:45:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:45:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:46:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:46:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:47:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:47:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:48:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:48:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:49:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:49:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:50:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:50:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:51:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:51:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:52:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:52:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:53:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:53:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:54:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:55:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:55:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:56:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:56:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:57:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:57:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:58:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:58:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 5:59:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 5:59:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:00:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:00:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:01:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:01:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:02:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:02:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:03:37 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:03:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:04:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:04:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:05:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:05:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:07:43 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:07:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:08:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:08:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:09:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:09:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:10:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:10:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:11:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:11:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:12:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:12:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:13:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:14:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:14:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:15:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:15:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:16:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:16:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:17:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:18:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:18:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:19:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:19:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:20:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 10/14/2024 6:20:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148 10/14/2024 6:20:36 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:21:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:22:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:23:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:23:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:24:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:26:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:26:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:27:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:28:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:29:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:29:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:32:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:34:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:34:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:35:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:36:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:36:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:38:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:39:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:41:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:41:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:42:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:42:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:43:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:43:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:44:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:44:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:45:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:45:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:46:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:46:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:47:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:47:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:48:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:48:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:49:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:49:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:50:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:50:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:51:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:51:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:52:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:52:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:53:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:53:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:54:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:55:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:56:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:56:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:57:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:57:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:58:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:58:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 6:59:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 6:59:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:00:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:00:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:01:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:01:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:02:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:02:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:03:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:03:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:04:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:04:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:05:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:05:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:06:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:07:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:07:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:08:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:08:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:09:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:09:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:13:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 7:13:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 7:13:46 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118 10/14/2024 7:13:46 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"0VSLL9XEKJ"} | Client IP: 5.195.105.118 10/14/2024 7:13:46 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118 10/14/2024 7:13:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 7:13:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118 10/14/2024 7:13:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 7:13:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:13:48 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 7:13:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 7:13:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 10/14/2024 7:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:13:49 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 7:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 7:13:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:13:50 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118 10/14/2024 7:13:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 10/14/2024 7:14:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:14:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:15:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:15:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:16:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:16:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:17:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:18:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:18:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:19:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:19:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:20:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:20:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:21:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:21:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:22:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:22:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:23:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:24:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:24:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:25:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:25:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:26:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:26:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:27:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:27:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:28:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:28:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:29:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:30:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:31:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:31:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:32:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:32:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:33:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:33:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:34:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:34:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:35:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:35:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:36:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:36:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:37:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:37:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:38:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:38:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:39:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:39:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:40:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:41:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:41:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:42:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:42:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:43:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:43:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:44:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:44:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:45:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:45:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:46:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:46:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:47:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:47:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:48:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:48:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:49:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:49:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:50:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:50:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:51:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:51:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:52:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:52:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:53:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:53:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:54:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:54:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:55:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:55:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:56:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:56:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:57:49 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:57:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:58:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:58:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 10/14/2024 7:59:48 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-10-14 fto: 2024-10-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 10/14/2024 7:59:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118