5/17/2025 6:49:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
5/17/2025 6:49:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
5/17/2025 6:49:05 AM | Request Received onLoginClick=> userName: turki | Client IP: 5.195.105.158
5/17/2025 6:49:05 AM | Response Sent => {"Result":"0","UserID":"135","UserRoleID":"3","UserLevelID":"74-B","UserName":"turki","Password":"Ds08N2+DZNA=","tokenKey":"9MAPOG44QR"} | Client IP: 5.195.105.158
5/17/2025 6:49:05 AM | Request Received getUserModuleRights=> branchId:0userId: 135 | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 6:49:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 6:49:08 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:49:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:49:08 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:49:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:50:06 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:50:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:51:07 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:51:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:52:06 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:52:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:53:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:53:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:54:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:55:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:56:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:57:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:58:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:58:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 6:59:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 6:59:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:00:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:00:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:01:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:01:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:02:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:02:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:03:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:03:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:04:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:04:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:05:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:05:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:06:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:06:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:07:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:07:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:08:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:08:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:09:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:09:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:10:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:10:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:11:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:11:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:12:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:12:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:13:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:13:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:22:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:22:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 7:22:21 AM | Request Received onLoginClick=> userName: Sajida882 | Client IP: 91.72.151.66
5/17/2025 7:22:21 AM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"12","UserLevelID":"25-R","UserName":"Sajida882","Password":"/iaEJM9Q7ZwNadZIZJjiuw==","tokenKey":"QXSI5M3B9K"} | Client IP: 91.72.151.66
5/17/2025 7:22:21 AM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66
5/17/2025 7:22:23 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 7:22:23 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 7:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:22:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:22:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 7:22:24 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:22:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 7:22:27 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 7:22:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:23:24 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 7:23:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:24:09 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:24:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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5/17/2025 7:24:40 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB001$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:24:40 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:04:52\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:37:52\",\"CounterId\":\"0\",\"EventId\":\"4349897\"},{\"TicketNumber\":\"RB001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:04:52\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"06:37:52\",\"CounterId\":\"6\",\"EventId\":\"4349900\"},{\"TicketNumber\":\"RB001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:04:52\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"06:42:44\",\"CounterId\":\"6\",\"EventId\":\"4349905\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:25:52 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB002$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:25:52 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:04:49\",\"ServiceTime\":\"00:16:14\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:37:56\",\"CounterId\":\"0\",\"EventId\":\"4349902\"},{\"TicketNumber\":\"RB002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:04:49\",\"ServiceTime\":\"00:16:14\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"06:42:45\",\"CounterId\":\"6\",\"EventId\":\"4349909\"},{\"TicketNumber\":\"RB002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:04:49\",\"ServiceTime\":\"00:16:14\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"06:58:59\",\"CounterId\":\"6\",\"EventId\":\"4349933\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:08 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB003$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:08 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:18:02\",\"ServiceTime\":\"00:03:08\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:40:58\",\"CounterId\":\"0\",\"EventId\":\"4349903\"},{\"TicketNumber\":\"RB003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:18:02\",\"ServiceTime\":\"00:03:08\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"06:59:00\",\"CounterId\":\"6\",\"EventId\":\"4349937\"},{\"TicketNumber\":\"RB003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:18:02\",\"ServiceTime\":\"00:03:08\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:02:08\",\"CounterId\":\"6\",\"EventId\":\"4350005\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:19 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB004$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:19 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:20:55\",\"ServiceTime\":\"00:06:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:41:14\",\"CounterId\":\"0\",\"EventId\":\"4349904\"},{\"TicketNumber\":\"RB004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:20:55\",\"ServiceTime\":\"00:06:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:02:09\",\"CounterId\":\"6\",\"EventId\":\"4350009\"},{\"TicketNumber\":\"RB004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:20:55\",\"ServiceTime\":\"00:06:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:08:24\",\"CounterId\":\"6\",\"EventId\":\"4350034\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:32 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB006$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:32 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"aya953\",\"WaitingTime\":\"00:23:28\",\"ServiceTime\":\"00:01:26\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:48:21\",\"CounterId\":\"0\",\"EventId\":\"4349913\"},{\"TicketNumber\":\"RB006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"aya953\",\"WaitingTime\":\"00:23:28\",\"ServiceTime\":\"00:01:26\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:11:49\",\"CounterId\":\"2\",\"EventId\":\"4350075\"},{\"TicketNumber\":\"RB006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"aya953\",\"WaitingTime\":\"00:23:28\",\"ServiceTime\":\"00:01:26\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:13:15\",\"CounterId\":\"2\",\"EventId\":\"4350083\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:40 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB007$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:40 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:22:40\",\"ServiceTime\":\"00:10:41\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:49:25\",\"CounterId\":\"0\",\"EventId\":\"4349914\"},{\"TicketNumber\":\"RB007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:22:40\",\"ServiceTime\":\"00:10:41\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:12:05\",\"CounterId\":\"1\",\"EventId\":\"4350079\"},{\"TicketNumber\":\"RB007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:22:40\",\"ServiceTime\":\"00:10:41\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:22:46\",\"CounterId\":\"1\",\"EventId\":\"4350143\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:46 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB008$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:46 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"aya953\",\"WaitingTime\":\"00:22:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:50:58\",\"CounterId\":\"0\",\"EventId\":\"4349915\"},{\"TicketNumber\":\"RB008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"aya953\",\"WaitingTime\":\"00:22:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:13:16\",\"CounterId\":\"2\",\"EventId\":\"4350087\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:53 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB009$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:53 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:21:53\",\"ServiceTime\":\"00:07:25\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:51:27\",\"CounterId\":\"0\",\"EventId\":\"4349916\"},{\"TicketNumber\":\"RB009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:21:53\",\"ServiceTime\":\"00:07:25\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:13:20\",\"CounterId\":\"6\",\"EventId\":\"4350093\"},{\"TicketNumber\":\"RB009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:21:53\",\"ServiceTime\":\"00:07:25\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:20:45\",\"CounterId\":\"6\",\"EventId\":\"4350135\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:26:58 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB010$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:26:58 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:27:39\",\"ServiceTime\":\"00:05:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"06:53:08\",\"CounterId\":\"0\",\"EventId\":\"4349917\"},{\"TicketNumber\":\"RB010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:27:39\",\"ServiceTime\":\"00:05:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:20:47\",\"CounterId\":\"6\",\"EventId\":\"4350139\"},{\"TicketNumber\":\"RB010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"NAIMA878\",\"WaitingTime\":\"00:27:39\",\"ServiceTime\":\"00:05:15\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"whatsapp\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been served\",\"Date\":\"17-05-2025\",\"Time\":\"07:26:02\",\"CounterId\":\"6\",\"EventId\":\"4350152\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:06 AM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketNumber:RB011$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:06 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"TicketNumber\":\"RB011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:19:03\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Ticket has been issued\",\"Date\":\"17-05-2025\",\"Time\":\"07:04:07\",\"CounterId\":\"0\",\"EventId\":\"4350011\"},{\"TicketNumber\":\"RB011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:19:03\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"Action\":\"Tickted is being attended\",\"Date\":\"17-05-2025\",\"Time\":\"07:23:10\",\"CounterId\":\"1\",\"EventId\":\"4350147\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:18 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:22 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:24 AM | Request Received getReportData=> fid: 74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:25 AM | Request Received getReportData=> fid: 115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:26 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 7:27:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 7:27:37 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:27:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 7:27:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 7:27:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:27:40 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 7:27:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 7:27:41 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:27:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:27:46 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:27:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:28:23 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:28:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:29:24 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:29:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:30:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:30:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:31:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:31:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:32:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:32:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:33:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:33:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:34:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:34:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:35:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:35:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:36:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:36:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:37:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:37:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:38:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:38:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:39:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:39:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:40:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:40:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:41:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:41:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:42:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:42:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:43:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:43:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:44:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:44:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:45:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:45:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:46:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:46:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:47:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:47:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:47:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
5/17/2025 7:47:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
5/17/2025 7:47:51 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 7:47:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 7:47:51 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 7:47:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 7:47:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:47:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:47:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:47:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:48:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:48:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:48:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:48:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:49:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:49:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:49:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:49:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:50:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:50:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:50:52 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:50:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:51:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:51:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:51:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:51:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:52:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:52:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:52:53 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:52:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:53:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:53:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:54:23 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:54:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:54:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:54:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:55:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:55:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:55:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:55:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:56:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:56:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:56:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:56:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:57:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:57:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:57:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:57:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:58:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:58:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:58:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:58:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 7:59:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 7:59:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 7:59:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 7:59:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:00:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:00:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:00:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:00:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:01:26 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:01:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:01:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:01:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:02:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:02:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:02:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:02:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:03:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:03:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:03:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:03:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:04:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:04:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:04:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:04:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:05:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:05:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:05:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:05:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:06:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:06:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:06:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:06:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:07:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:07:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:07:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:07:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:08:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:08:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:08:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:08:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:09:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:09:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:09:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:09:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:10:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:10:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:10:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:10:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:11:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:11:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:11:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:11:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:12:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:12:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:12:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:12:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:13:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:13:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:13:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:13:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:14:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:14:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:14:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:14:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:15:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:15:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:15:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:15:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:16:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:16:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:16:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:16:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:17:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:17:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:17:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:17:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:18:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 8:18:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 8:25:16 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 8:25:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:25:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:25:19 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:25:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:26:19 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:26:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:27:19 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:27:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:28:18 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:28:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:29:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:30:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:30:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:31:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:31:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:32:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:32:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:33:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:33:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:34:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:34:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:35:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:35:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:36:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:36:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:37:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:37:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:38:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:38:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:39:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:39:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:40:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:40:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:41:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:41:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:42:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:43:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:43:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:44:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:44:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:45:19 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:45:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:46:18 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:46:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:47:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:47:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:48:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:48:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:49:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:49:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:50:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:50:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:51:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:51:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:52:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:52:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:53:28 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:53:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:54:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 8:55:27 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
5/17/2025 8:55:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
5/17/2025 9:40:07 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 9:40:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 9:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 9:40:12 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:40:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:41:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:41:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:42:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:42:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:43:09 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:43:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:44:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 9:44:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:44:50 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 9:44:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 9:44:51 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 9:44:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:44:57 AM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 9:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:44:59 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 9:44:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 9:45:07 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 9:45:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 10:43:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 10:43:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 10:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 10:43:55 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 10:43:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 10:44:51 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 10:44:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 10:44:59 AM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 10:44:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 10:45:00 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 10:45:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:19:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:19:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 11:19:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:19:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:19:21 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:19:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:19:26 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:19:28 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:19:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:19:31 AM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:19:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:19:31 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:19:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:28:34 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:28:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:28:35 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:28:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 11:28:37 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:28:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:28:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:28:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:29:35 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:29:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:30:01 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:30:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:30:02 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:30:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:30:07 AM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:30:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:30:09 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:30:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:33:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:33:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 11:34:00 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:34:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:34:01 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:34:02 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:34:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:34:02 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:34:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:34:03 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:34:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:34:05 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:34:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:34:26 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:34:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:35:01 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:35:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:35:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:35:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 11:36:00 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:36:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:41:18 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:41:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:43:49 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:43:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:43:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 11:43:50 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:43:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:43:51 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:43:52 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 11:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:43:55 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 91.72.151.66
5/17/2025 11:43:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 11:43:56 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:43:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:44:03 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:44:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:44:05 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:44:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:44:50 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:44:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:45:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:45:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:46:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:46:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:47:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:47:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:48:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:48:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:50:26 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:51:17 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:51:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:51:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:51:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:53:20 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:53:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:54:25 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:55:25 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:56:25 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:56:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:57:25 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:57:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:58:27 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:58:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:58:58 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:58:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 11:59:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 11:59:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:01:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:01:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:02:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:02:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:03:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:03:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:03:49 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:03:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:05:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:05:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:06:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:06:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:07:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:07:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:08:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:08:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:09:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:09:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:10:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:10:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:11:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:11:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:12:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:12:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:13:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:14:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:14:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:15:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:15:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:16:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:16:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:17:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:17:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:18:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:18:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:19:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:19:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:20:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:20:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:21:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:21:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:22:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:22:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:23:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:23:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:24:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:25:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:25:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:26:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:26:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:27:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:27:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:28:27 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:28:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:29:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:29:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:30:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:30:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:31:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:31:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:32:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:32:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:33:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:33:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:34:24 PM | Request Received onLoginClick=> userName: Sajida882 | Client IP: 91.72.151.66
5/17/2025 12:34:24 PM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"12","UserLevelID":"25-R","UserName":"Sajida882","Password":"/iaEJM9Q7ZwNadZIZJjiuw==","tokenKey":"OEETITMCZ4"} | Client IP: 91.72.151.66
5/17/2025 12:34:25 PM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66
5/17/2025 12:34:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:34:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:34:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:34:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 12:34:29 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 12:34:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:35:27 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 12:35:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:35:27 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:35:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:35:31 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:35:31 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":27,\"PercentageIssuedTickets\":5.65,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":5.59,\"AvgWaitTime\":\"00:09:29\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":92.59,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":92.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"01:39:35\",\"MaxFFTime\":\"00:14:26\",\"AvgFFTime\":\"00:03:59\",\"PercentageFFTime\":4.98,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:57:09\",\"MaxWaitingTime\":\"00:20:03\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":15.06,\"ServedTicketsPerCategory\":68,\"PercentageServedTickets\":15.21,\"AvgWaitTime\":\"00:11:28\",\"WaitingSLACount\":67,\"WaitingSLAPercentage\":93.06,\"AvgServiceTime\":\"00:04:46\",\"ServiceSLACount\":61,\"ServiceSLAPercentage\":89.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"05:24:41\",\"MaxFFTime\":\"00:16:28\",\"AvgFFTime\":\"00:04:46\",\"PercentageFFTime\":16.23,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:00:13\",\"MaxWaitingTime\":\"01:21:42\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.42,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.45,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID 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5/17/2025 12:35:33 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:35:33 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"IssuedTickets\":331,\"ServedTickets\":308,\"PercentageServedTickets\":68.90,\"AvgWaitTime\":\"00:39:19\",\"WaitingSLAPercentage\":48.54,\"WaitingSLACount\":232,\"AvgServiceTime\":\"00:04:24\",\"ServiceSLAPercentage\":61.30,\"ServiceSLACount\":274,\"FFTime\":\"22:36:39\",\"MaxFFTime\":\"02:52:52\",\"AvgFFTime\":\"00:04:24\",\"PercentageFFTime\":67.83,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:51:09\",\"MaxWaitingTime\":\"02:43:55\"},{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":101,\"ServedTickets\":94,\"PercentageServedTickets\":21.03,\"AvgWaitTime\":\"00:10:53\",\"WaitingSLAPercentage\":19.46,\"WaitingSLACount\":93,\"AvgServiceTime\":\"00:04:30\",\"ServiceSLAPercentage\":19.02,\"ServiceSLACount\":85,\"FFTime\":\"07:04:20\",\"MaxFFTime\":\"00:30:58\",\"AvgFFTime\":\"00:04:30\",\"PercentageFFTime\":21.21,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:04:20\",\"MaxWaitingTime\":\"01:21:42\"},{\"BranchName\":\"EDC WR\",\"IssuedTickets\":46,\"ServedTickets\":45,\"PercentageServedTickets\":10.07,\"AvgWaitTime\":\"00:06:51\",\"WaitingSLAPercentage\":9.21,\"WaitingSLACount\":44,\"AvgServiceTime\":\"00:04:52\",\"ServiceSLAPercentage\":8.95,\"ServiceSLACount\":40,\"FFTime\":\"03:39:11\",\"MaxFFTime\":\"00:21:25\",\"AvgFFTime\":\"00:04:52\",\"PercentageFFTime\":10.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:08:38\",\"MaxWaitingTime\":\"00:31:45\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"447 / 478 ( 93.51% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:30:04 | SLA: 77.20%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:28 | SLA: 89.26%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ABUDHABI\",\"EDC ALAIN\",\"EDC WR\"],\"TicketIssued\":[331,101,46],\"TicketServed\":[308,94,45],\"TicketServedPercentage\":[88.96,90.43,88.89],\"TicketWaitingPercentage\":[70.09,92.08,95.65]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:35:41 PM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:35:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:35:48 PM | Request Received getReportData=> fid: 73|74| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:35:48 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:35:49 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:35:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:36:04 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:36:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE 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3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":28.70,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":30.74,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":22.11,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":9.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":226,\"PercentageIssuedTickets\":68.28,\"ServedTicketsPerCategory\":209,\"PercentageServedTickets\":67.64,\"AvgWaitTime\":\"00:19:28\",\"WaitingSLACount\":209,\"WaitingSLAPercentage\":92.48,\"AvgServiceTime\":\"00:05:46\",\"ServiceSLACount\":178,\"ServiceSLAPercentage\":85.17,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":17,\"FFTime\":\"20:05:30\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:46\",\"PercentageFFTime\":88.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:49:32\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.65,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"309 / 331 (93.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:39:14 | SLA: 70.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:23 | SLA: 89.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.31,\"AverageWaitingTimePerCategory\":83.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":19.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:36:17 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:36:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:36:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:36:22 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:36:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:36:23 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
5/17/2025 12:36:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:36:24 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
5/17/2025 12:36:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:36:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
5/17/2025 12:36:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:36:32 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
5/17/2025 12:36:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:36:43 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/17/2025 12:36:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/17/2025 12:36:47 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:36:47 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.65,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.21,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":28.70,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":30.74,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":22.11,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":9.18,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":226,\"PercentageIssuedTickets\":68.28,\"ServedTicketsPerCategory\":209,\"PercentageServedTickets\":67.64,\"AvgWaitTime\":\"00:19:28\",\"WaitingSLACount\":209,\"WaitingSLAPercentage\":92.48,\"AvgServiceTime\":\"00:05:46\",\"ServiceSLACount\":178,\"ServiceSLAPercentage\":85.17,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":17,\"FFTime\":\"20:05:30\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:46\",\"PercentageFFTime\":88.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:49:32\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.65,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.36,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"309 / 331 (93.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:39:14 | SLA: 70.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:23 | SLA: 89.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.31,\"AverageWaitingTimePerCategory\":83.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":19.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:36:50 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:36:50 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:40:24 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:40:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:40:49 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:41:49 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:41:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:43:21 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:43:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:44:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:44:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:45:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:45:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:46:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:46:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:46:40 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/17/2025 12:46:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/17/2025 12:47:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:47:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:48:27 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:48:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:49:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:49:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:50:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:50:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:51:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:51:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:52:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:52:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:53:27 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:53:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:53:48 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:53:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 12:53:48 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:53:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:53:48 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:53:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:53:49 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 12:53:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:53:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 12:53:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:54:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:54:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:54:29 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:54:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:54:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 12:54:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:54:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:54:50 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 12:54:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:54:51 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:54:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:54:51 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 12:54:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:54:53 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 12:54:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:55:08 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.17,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":27.86,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":29.87,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":22.11,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":8.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":236,\"PercentageIssuedTickets\":69.21,\"ServedTicketsPerCategory\":218,\"PercentageServedTickets\":68.55,\"AvgWaitTime\":\"00:19:29\",\"WaitingSLACount\":218,\"WaitingSLAPercentage\":92.37,\"AvgServiceTime\":\"00:05:56\",\"ServiceSLACount\":183,\"ServiceSLAPercentage\":83.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":18,\"FFTime\":\"21:35:41\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:56\",\"PercentageFFTime\":89.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:49:34\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.31,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"318 / 341 (93.26%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:38:42 | SLA: 70.97%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:33 | SLA: 88.05%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.31,\"AverageWaitingTimePerCategory\":83.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.94,\"AverageWaitingTimePerCategory\":19.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:12 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:12 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:15 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:15 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"Logged time\",\"colValue\":null},{\"colName\":\"Total Time\",\"colValue\":null}]","graphName":"rpt-tellers-attendance-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:18 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:18 PM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:19 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:19 PM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:22 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:55:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:55:35 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:55:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 12:55:35 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:55:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:55:36 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 12:55:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 12:55:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 12:55:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 12:55:41 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.17,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":27.86,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":29.87,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":22.11,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":8.61,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":236,\"PercentageIssuedTickets\":69.21,\"ServedTicketsPerCategory\":218,\"PercentageServedTickets\":68.55,\"AvgWaitTime\":\"00:19:29\",\"WaitingSLACount\":218,\"WaitingSLAPercentage\":92.37,\"AvgServiceTime\":\"00:05:56\",\"ServiceSLACount\":183,\"ServiceSLAPercentage\":83.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":18,\"FFTime\":\"21:35:41\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:56\",\"PercentageFFTime\":89.37,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:49:34\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.31,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.63,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ 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Time\",\"colValue\":\"Avg.: 00:04:33 | SLA: 88.05%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.31,\"AverageWaitingTimePerCategory\":83.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.94,\"AverageWaitingTimePerCategory\":19.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:55:50 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:55:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:56:01 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:56:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":60,\"AvgServiceTime\":\"00:07:25\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"07:36:33\",\"ServingPercentage\":97.60,\"BackendPercentage\":0.00,\"IdlePercentage\":2.40,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:56:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:56:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:56:32 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:56:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:34 | SLA: 88.53%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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5/17/2025 12:56:43 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-03 fto: 2025-05-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:56:53 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:57:00 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-03 fto: 2025-05-03 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:57:07 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":122,\"AvgServiceTime\":\"00:07:30\",\"SLA\":77.05,\"DaysWorked\":2,\"LoggedTime\":\"15:59:36\",\"ServingPercentage\":95.47,\"BackendPercentage\":0.00,\"IdlePercentage\":4.53,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:57:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:57:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:57:48 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-03 fto: 2025-05-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:57:58 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:56 | SLA: 89.01%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:57:59 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:58:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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Time\",\"colValue\":\"Avg.: 00:04:34 | SLA: 88.53%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:58:10 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:58:18 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":60,\"AvgServiceTime\":\"00:07:25\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"07:36:33\",\"ServingPercentage\":97.60,\"BackendPercentage\":0.00,\"IdlePercentage\":2.40,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:58:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:58:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:59:18 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-10 fto: 2025-05-10 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:59:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 12:59:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 12:59:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":18.21,\"ServedTicketsPerCategory\":81,\"PercentageServedTickets\":15.49,\"AvgWaitTime\":\"01:18:14\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":73,\"ServiceSLAPercentage\":90.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":19,\"FFTime\":\"04:48:09\",\"MaxFFTime\":\"01:41:34\",\"AvgFFTime\":\"00:03:33\",\"PercentageFFTime\":12.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:37:07\",\"MaxWaitingTime\":\"02:29:57\"},{\"CategoryName\":\"REBOOKING BLDG 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1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:00:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:02\",\"MaxFFTime\":\"00:00:02\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:01\",\"MaxWaitingTime\":\"00:00:01\"},{\"CategoryName\":\"MZ 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REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"523 / 549 (95.26%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:21:49 | SLA: 80.69%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:34 | SLA: 88.53%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.01,\"AverageWaitingTimePerCategory\":1.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:59:28 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-26 fto: 2025-04-26 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:59:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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Time\",\"colValue\":\"Avg.: 00:04:42 | SLA: 87.12%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (0.92%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":52.28,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 12:59:41 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-26 fto: 2025-04-26 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 12:59:48 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":46,\"AvgServiceTime\":\"00:09:41\",\"SLA\":65.22,\"DaysWorked\":1,\"LoggedTime\":\"07:49:24\",\"ServingPercentage\":95.05,\"BackendPercentage\":0.00,\"IdlePercentage\":4.95,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:00:06 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-26 fto: 2025-04-26 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:00:16 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"528 / 541 (97.60%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:28:01 | SLA: 77.45%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:42 | SLA: 87.12%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (0.92%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":1.01,\"AverageWaitingTimePerCategory\":52.28,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":1.84,\"AverageWaitingTimePerCategory\":149.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.85,\"AverageWaitingTimePerCategory\":33.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.30,\"AverageWaitingTimePerCategory\":26.23,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:00:16 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-19 fto: 2025-04-19 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:00:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:00:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:00:26 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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Time\",\"colValue\":\"Avg.: 00:04:25 | SLA: 88.77%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (0.77%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":10.84,\"AverageWaitingTimePerCategory\":11.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:00:28 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-19 fto: 2025-04-19 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:00:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":68,\"AvgServiceTime\":\"00:06:44\",\"SLA\":80.88,\"DaysWorked\":1,\"LoggedTime\":\"07:40:48\",\"ServingPercentage\":99.43,\"BackendPercentage\":0.00,\"IdlePercentage\":0.57,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:01:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:01:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:02:01 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:02:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:02:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:02:06 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:02:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:02:07 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 1:02:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:02:08 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 1:02:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:02:11 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:02:12 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.87,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.16,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":27.46,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":29.50,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":22.11,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":8.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":240,\"PercentageIssuedTickets\":69.36,\"ServedTicketsPerCategory\":222,\"PercentageServedTickets\":68.94,\"AvgWaitTime\":\"00:19:36\",\"WaitingSLACount\":222,\"WaitingSLAPercentage\":92.50,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":187,\"ServiceSLAPercentage\":84.23,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":18,\"FFTime\":\"21:51:32\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:54\",\"PercentageFFTime\":89.49,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:26\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.31,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"322 / 346 (93.06%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:38:32 | SLA: 71.10%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:33 | SLA: 88.20%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.31,\"AverageWaitingTimePerCategory\":83.42,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.91,\"AverageWaitingTimePerCategory\":19.60,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:02:15 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:02:15 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:02:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:02:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:03:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:03:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:04:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:04:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:05:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:05:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:06:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:06:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:07:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:07:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:08:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:08:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:09:27 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:09:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:10:28 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:10:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:11:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:11:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:12:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:12:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:13:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:13:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:13:25 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:13:25 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:13:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:13:27 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:13:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:13:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:13:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:13:31 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:13:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:13:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:13:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:13:34 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:13:34 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.12,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":27.93,\"ServedTicketsPerCategory\":95,\"PercentageServedTickets\":28.88,\"AvgWaitTime\":\"01:23:25\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":21.00,\"AvgServiceTime\":\"00:01:18\",\"ServiceSLACount\":94,\"ServiceSLAPercentage\":98.95,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"FFTime\":\"02:04:49\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:18\",\"PercentageFFTime\":8.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:05:01\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":247,\"PercentageIssuedTickets\":68.99,\"ServedTicketsPerCategory\":229,\"PercentageServedTickets\":69.60,\"AvgWaitTime\":\"00:19:49\",\"WaitingSLACount\":229,\"WaitingSLAPercentage\":92.71,\"AvgServiceTime\":\"00:05:55\",\"ServiceSLACount\":192,\"ServiceSLAPercentage\":83.84,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":18,\"FFTime\":\"22:34:58\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:55\",\"PercentageFFTime\":89.79,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:38:38\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.22,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"329 / 358 (91.90%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:38:17 | SLA: 70.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:35 | SLA: 87.84%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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5/17/2025 1:13:41 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-12 fto: 2025-04-12 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:13:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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5/17/2025 1:13:52 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-12 fto: 2025-04-12 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:14:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":41,\"AvgServiceTime\":\"00:09:39\",\"SLA\":75.61,\"DaysWorked\":1,\"LoggedTime\":\"06:45:04\",\"ServingPercentage\":97.71,\"BackendPercentage\":0.00,\"IdlePercentage\":2.29,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:16:59 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-12 fto: 2025-04-12 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:17:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:32 | SLA: 90.96%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (0.39%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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5/17/2025 1:17:09 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-13 fto: 2025-04-13 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:17:18 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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5/17/2025 1:17:19 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-13 fto: 2025-04-13 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:17:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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5/17/2025 1:18:35 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-13 fto: 2025-04-13 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:18:45 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:53 | SLA: 87.33%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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5/17/2025 1:18:45 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-20 fto: 2025-04-20 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:18:55 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:18:56 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-20 fto: 2025-04-20 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:19:05 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":47,\"AvgServiceTime\":\"00:08:06\",\"SLA\":70.21,\"DaysWorked\":1,\"LoggedTime\":\"07:50:09\",\"ServingPercentage\":81.08,\"BackendPercentage\":0.00,\"IdlePercentage\":18.92,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"AFZAL1528\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Ahmed.1792\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:19:31 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-20 fto: 2025-04-20 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:19:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:04:31 | SLA: 89.58%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":0.58,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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5/17/2025 1:19:49 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:19:58 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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5/17/2025 1:20:01 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:20:08 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:20:31 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:20:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:20:44 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:20:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:20:53 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:21:01 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:21:30 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-27 fto: 2025-04-27 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:21:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":15.89,\"ServedTicketsPerCategory\":63,\"PercentageServedTickets\":14.29,\"AvgWaitTime\":\"00:44:10\",\"WaitingSLACount\":43,\"WaitingSLAPercentage\":59.72,\"AvgServiceTime\":\"00:00:05\",\"ServiceSLACount\":63,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"FFTime\":\"00:05:54\",\"MaxFFTime\":\"00:03:01\",\"AvgFFTime\":\"00:00:05\",\"PercentageFFTime\":0.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:22:42\",\"MaxWaitingTime\":\"02:03:41\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":377,\"PercentageIssuedTickets\":83.22,\"ServedTicketsPerCategory\":377,\"PercentageServedTickets\":85.49,\"AvgWaitTime\":\"00:06:53\",\"WaitingSLACount\":377,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:06\",\"ServiceSLACount\":318,\"ServiceSLAPercentage\":84.35,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"14:25:57\",\"MaxFFTime\":\"01:16:20\",\"AvgFFTime\":\"00:06:06\",\"PercentageFFTime\":99.74,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:15:20\",\"MaxWaitingTime\":\"00:24:55\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.44,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.23,\"AvgWaitTime\":\"00:05:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:09\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:09\",\"MaxFFTime\":\"00:00:09\",\"AvgFFTime\":\"00:00:09\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:05:53\",\"MaxWaitingTime\":\"00:05:53\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"441 / 453 (97.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:12:12 | SLA: 92.94%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:14 | SLA: 86.62%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":0.09,\"AverageWaitingTimePerCategory\":44.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.12,\"AverageWaitingTimePerCategory\":6.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":0.15,\"AverageWaitingTimePerCategory\":5.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:21:41 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:21:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:21:52 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:22:06 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:16 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:22:19 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:22:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:22:33 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:33 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:22:39 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:48 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:22:49 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:22:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:25:45 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/17/2025 1:25:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/17/2025 1:33:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:33:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:33:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:33:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:33:08 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:33:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:33:12 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:33:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:33:13 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:33:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:33:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118
5/17/2025 1:33:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:33:16 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:33:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:33:20 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 1:33:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:33:22 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:33:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":27.03,\"ServedTicketsPerCategory\":99,\"PercentageServedTickets\":28.37,\"AvgWaitTime\":\"01:20:43\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:01:15\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":98.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:04:56\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:15\",\"PercentageFFTime\":7.85,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:12:19\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":258,\"PercentageIssuedTickets\":69.73,\"ServedTicketsPerCategory\":245,\"PercentageServedTickets\":70.20,\"AvgWaitTime\":\"00:20:01\",\"WaitingSLACount\":245,\"WaitingSLAPercentage\":94.96,\"AvgServiceTime\":\"00:05:52\",\"ServiceSLACount\":207,\"ServiceSLAPercentage\":84.49,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":13,\"FFTime\":\"23:57:21\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:52\",\"PercentageFFTime\":90.31,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:47:11\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.54,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.54,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.16,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"349 / 370 (94.32%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:37:20 | SLA: 73.78%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:33 | SLA: 88.25%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.26,\"AverageWaitingTimePerCategory\":80.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.87,\"AverageWaitingTimePerCategory\":20.03,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:33:28 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:33:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:33:42 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-04 fto: 2025-05-04 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:33:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:36:58 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:36:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:36:59 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:36:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:37:02 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:37:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:37:02 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:37:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:37:02 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:37:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:37:09 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:37:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE 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5/17/2025 1:37:17 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-12 fto: 2025-04-12 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:37:27 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:37:32 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-04-12 fto: 2025-04-12 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:37:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":41,\"AvgServiceTime\":\"00:09:39\",\"SLA\":75.61,\"DaysWorked\":1,\"LoggedTime\":\"06:45:04\",\"ServingPercentage\":97.71,\"BackendPercentage\":0.00,\"IdlePercentage\":2.29,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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5/17/2025 1:46:28 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:46:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:46:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:46:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 1:46:29 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 1:46:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 1:46:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:46:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:46:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 1:46:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 1:46:38 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:46:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":1.32,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.56,\"AvgWaitTime\":\"00:30:03\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"00:10:44\",\"MaxFFTime\":\"00:10:44\",\"AvgFFTime\":\"00:05:22\",\"PercentageFFTime\":0.66,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:00:07\",\"MaxWaitingTime\":\"01:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.06,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":26.39,\"ServedTicketsPerCategory\":99,\"PercentageServedTickets\":27.97,\"AvgWaitTime\":\"01:20:43\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:01:15\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":98.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:04:56\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:15\",\"PercentageFFTime\":7.69,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:12:19\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":266,\"PercentageIssuedTickets\":70.18,\"ServedTicketsPerCategory\":250,\"PercentageServedTickets\":70.62,\"AvgWaitTime\":\"00:20:02\",\"WaitingSLACount\":250,\"WaitingSLAPercentage\":93.98,\"AvgServiceTime\":\"00:05:52\",\"ServiceSLACount\":212,\"ServiceSLAPercentage\":84.80,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16,\"FFTime\":\"00:29:29\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:52\",\"PercentageFFTime\":90.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:28:30\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.53,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:54:37\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:54:37\",\"MaxWaitingTime\":\"00:54:37\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.53,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.56,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.14,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"354 / 379 (93.40%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:37:06 | SLA: 73.35%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:35 | SLA: 88.42%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":30.06,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.26,\"AverageWaitingTimePerCategory\":80.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.88,\"AverageWaitingTimePerCategory\":20.03,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":54.62,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:46:45 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-03 fto: 2025-05-03 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:46:54 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly 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Time\",\"colValue\":\"Avg.: 00:04:56 | SLA: 89.01%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 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REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 1:46:55 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-03 fto: 2025-05-03 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 1:47:05 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":122,\"AvgServiceTime\":\"00:07:30\",\"SLA\":77.05,\"DaysWorked\":2,\"LoggedTime\":\"15:59:36\",\"ServingPercentage\":95.47,\"BackendPercentage\":0.00,\"IdlePercentage\":4.53,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:28:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 2:28:03 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 2:28:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 2:28:08 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/17/2025 2:28:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 2:28:12 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 2:28:12 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE 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TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":24.51,\"ServedTicketsPerCategory\":99,\"PercentageServedTickets\":25.45,\"AvgWaitTime\":\"01:20:43\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:01:15\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":98.99,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"02:04:56\",\"MaxFFTime\":\"01:47:58\",\"AvgFFTime\":\"00:01:15\",\"PercentageFFTime\":6.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"13:12:19\",\"MaxWaitingTime\":\"02:43:55\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":294,\"PercentageIssuedTickets\":72.06,\"ServedTicketsPerCategory\":281,\"PercentageServedTickets\":72.24,\"AvgWaitTime\":\"00:19:38\",\"WaitingSLACount\":281,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:05:52\",\"ServiceSLACount\":237,\"ServiceSLAPercentage\":84.34,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":13,\"FFTime\":\"03:31:23\",\"MaxFFTime\":\"00:43:01\",\"AvgFFTime\":\"00:05:52\",\"PercentageFFTime\":91.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"19:58:55\",\"MaxWaitingTime\":\"00:37:07\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.49,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.51,\"AvgWaitTime\":\"01:09:09\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:04\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:02\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:18:18\",\"MaxWaitingTime\":\"01:23:41\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.49,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.51,\"AvgWaitTime\":\"00:09:02\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:18:28\",\"MaxFFTime\":\"00:11:06\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:18:05\",\"MaxWaitingTime\":\"00:17:54\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"389 / 408 (95.34%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:35:31 | SLA: 76.23%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:38 | SLA: 87.92%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":2.16,\"AverageWaitingTimePerCategory\":29.71,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.26,\"AverageWaitingTimePerCategory\":80.73,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":5.88,\"AverageWaitingTimePerCategory\":19.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":69.15,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":9.23,\"AverageWaitingTimePerCategory\":9.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 2:28:29 PM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2025-05-17 fto: 2025-05-17 fOtherParameters: category:RBK-REBOOKING BLDG 1|$ticketStatus:$ticketNumber:279$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 73-B | Client IP: 5.195.105.118
5/17/2025 2:28:29 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"Category\":\"REBOOKING BLDG 1\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:09:32\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:25\",\"Date\":\"17/05/2025\",\"IssueTime\":\"14:11:23\",\"CallTime\":\"14:20:55\",\"ServiceEndTime\":\"14:21:20\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"14:11:23\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"NAIMA878\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"14:20:55\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"NAIMA878\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"14:21:20\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"NAIMA878\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eRB279 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
5/17/2025 2:40:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:40:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
5/17/2025 2:40:32 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:40:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 2:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 2:40:40 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 2:40:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/17/2025 2:41:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2025-05-17 fto: 2025-05-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/17/2025 2:41:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118