6/4/2025 6:55:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 6/4/2025 6:55:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 6/4/2025 6:55:59 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 6/4/2025 6:55:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 6/4/2025 6:56:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 6:56:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 6:56:01 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158 6/4/2025 6:56:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158 6/4/2025 6:56:01 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 6:56:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 6:57:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 6:57:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 6:58:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 6:58:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 6:59:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 6:59:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:00:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:00:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:01:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:01:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:02:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:02:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:03:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:03:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:04:01 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:04:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:08:21 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:08:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:09:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:09:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:10:01 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:10:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:12:23 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:12:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:14:26 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:14:59 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:14:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:15:59 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:15:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:17:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:17:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:18:01 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:18:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:29:54 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:29:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:30:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:30:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:30:59 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:30:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:32:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:32:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:34:11 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:34:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:35:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:35:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:35:59 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:35:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:42:42 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:42:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:43:00 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:43:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:44:22 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:44:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:49:30 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:49:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 7:55:08 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158 6/4/2025 7:55:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158 6/4/2025 8:25:52 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 6/4/2025 8:25:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 6/4/2025 8:43:19 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:43:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:43:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:43:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:43:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:43:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 6/4/2025 8:43:22 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:43:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:43:25 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:43:44 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:43:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:43:44 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:43:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:44:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:44:20 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:44:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:44:21 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 8:44:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:44:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 6/4/2025 8:44:24 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 8:44:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:26 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 8:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 8:44:28 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:44:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:41 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:42 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:44:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 8:44:43 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 8:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 9:06:47 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 9:06:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 9:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 9:06:51 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 9:06:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 9:06:51 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 9:06:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 9:07:01 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 9:07:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 9:07:01 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 9:07:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 9:32:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158 6/4/2025 9:32:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158 6/4/2025 11:32:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 11:32:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:33:58 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 11:33:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:34:59 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 11:34:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:35:16 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:35:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:35:17 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 11:35:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:35:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:35:46 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 11:35:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:35:47 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 6/4/2025 11:35:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:35:53 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118 6/4/2025 11:35:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 6/4/2025 11:35:54 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 11:35:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:36:03 AM | Request Received getDashboardData=> fid: 74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 11:36:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:36:04 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 11:36:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:36:45 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118 6/4/2025 11:36:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 6/4/2025 11:51:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 2.50.63.108 6/4/2025 11:51:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 2.50.63.108 6/4/2025 11:51:57 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 6/4/2025 11:51:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":164,"UserId":133,"DashboardName":"Main","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745309295100)\/","DashboardCreatedTime":"\/Date(1745309295100)\/"},{"DashboardID":162,"UserId":133,"DashboardName":"Waiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744612708663)\/","DashboardCreatedTime":"\/Date(1744612708663)\/"},{"DashboardID":163,"UserId":133,"DashboardName":"Tickets","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744613580067)\/","DashboardCreatedTime":"\/Date(1744613580067)\/"}] | Client IP: 2.50.63.108 6/4/2025 11:51:58 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 6/4/2025 11:51:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":164,"UserId":133,"DashboardName":"Main","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745309295100)\/","DashboardCreatedTime":"\/Date(1745309295100)\/"},{"DashboardID":162,"UserId":133,"DashboardName":"Waiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744612708663)\/","DashboardCreatedTime":"\/Date(1744612708663)\/"},{"DashboardID":163,"UserId":133,"DashboardName":"Tickets","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744613580067)\/","DashboardCreatedTime":"\/Date(1744613580067)\/"}] | Client IP: 2.50.63.108 6/4/2025 11:52:00 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 6/4/2025 11:52:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 6/4/2025 11:52:30 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-01-01 fto: 2025-03-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 6/4/2025 11:53:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 6/4/2025 11:55:01 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 2.50.63.108 6/4/2025 11:55:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":164,"UserId":133,"DashboardName":"Main","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1745309295100)\/","DashboardCreatedTime":"\/Date(1745309295100)\/"},{"DashboardID":162,"UserId":133,"DashboardName":"Waiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744612708663)\/","DashboardCreatedTime":"\/Date(1744612708663)\/"},{"DashboardID":163,"UserId":133,"DashboardName":"Tickets","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1744613580067)\/","DashboardCreatedTime":"\/Date(1744613580067)\/"}] | Client IP: 2.50.63.108 6/4/2025 11:55:01 AM | Request Received getDashboardData=> fid: 96| ftype: ffrom: 2025-01-01 fto: 2025-03-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 2.50.63.108 6/4/2025 11:55:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 2.50.63.108 6/4/2025 11:55:52 AM | Request Received getReportData=> fid: 96| ftype: ffrom: 2025-01-01 fto: 2025-03-31 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 2.50.63.108 6/4/2025 11:56:06 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":251,\"PercentageIssuedTickets\":10.48,\"ServedTicketsPerCategory\":246,\"PercentageServedTickets\":10.57,\"AvgWaitTime\":\"00:04:17\",\"WaitingSLACount\":218,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:09:40\",\"ServiceSLACount\":193,\"ServiceSLAPercentage\":78.46,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":4,\"FFTime\":\"15:39:14\",\"MaxFFTime\":\"23:14:58\",\"AvgFFTime\":\"00:09:40\",\"PercentageFFTime\":10.46,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:41:11\",\"MaxWaitingTime\":\"02:42:54\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":2.96,\"ServedTicketsPerCategory\":69,\"PercentageServedTickets\":2.97,\"AvgWaitTime\":\"00:03:19\",\"WaitingSLACount\":64,\"WaitingSLAPercentage\":90.14,\"AvgServiceTime\":\"00:17:56\",\"ServiceSLACount\":34,\"ServiceSLAPercentage\":49.28,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"20:37:47\",\"MaxFFTime\":\"17:56:27\",\"AvgFFTime\":\"00:17:56\",\"PercentageFFTime\":5.44,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:48:55\",\"MaxWaitingTime\":\"00:44:50\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":134,\"PercentageIssuedTickets\":5.59,\"ServedTicketsPerCategory\":133,\"PercentageServedTickets\":5.72,\"AvgWaitTime\":\"00:04:27\",\"WaitingSLACount\":114,\"WaitingSLAPercentage\":85.07,\"AvgServiceTime\":\"00:09:45\",\"ServiceSLACount\":98,\"ServiceSLAPercentage\":73.68,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"21:37:33\",\"MaxFFTime\":\"13:38:38\",\"AvgFFTime\":\"00:09:45\",\"PercentageFFTime\":5.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:53:21\",\"MaxWaitingTime\":\"00:45:42\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":208,\"PercentageIssuedTickets\":8.68,\"ServedTicketsPerCategory\":201,\"PercentageServedTickets\":8.64,\"AvgWaitTime\":\"00:07:46\",\"WaitingSLACount\":101,\"WaitingSLAPercentage\":48.56,\"AvgServiceTime\":\"00:09:45\",\"ServiceSLACount\":146,\"ServiceSLAPercentage\":72.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":6,\"FFTime\":\"08:40:30\",\"MaxFFTime\":\"00:40:00\",\"AvgFFTime\":\"00:09:45\",\"PercentageFFTime\":8.62,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:09:17\",\"MaxWaitingTime\":\"02:53:44\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:07:47\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:04:28\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":86.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:07:07\",\"MaxFFTime\":\"01:06:07\",\"AvgFFTime\":\"00:04:28\",\"PercentageFFTime\":0.29,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:56:52\",\"MaxWaitingTime\":\"00:32:04\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":676,\"PercentageIssuedTickets\":28.21,\"ServedTicketsPerCategory\":654,\"PercentageServedTickets\":28.10,\"AvgWaitTime\":\"00:04:59\",\"WaitingSLACount\":397,\"WaitingSLAPercentage\":58.73,\"AvgServiceTime\":\"00:12:09\",\"ServiceSLACount\":433,\"ServiceSLAPercentage\":66.21,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":18,\"FFTime\":\"12:31:09\",\"MaxFFTime\":\"08:42:10\",\"AvgFFTime\":\"00:12:09\",\"PercentageFFTime\":34.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:39:54\",\"MaxWaitingTime\":\"02:00:46\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":1041,\"PercentageIssuedTickets\":43.45,\"ServedTicketsPerCategory\":1009,\"PercentageServedTickets\":43.36,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":650,\"WaitingSLAPercentage\":62.44,\"AvgServiceTime\":\"00:07:47\",\"ServiceSLACount\":785,\"ServiceSLAPercentage\":77.80,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":32,\"FFTime\":\"10:59:48\",\"MaxFFTime\":\"15:38:08\",\"AvgFFTime\":\"00:07:47\",\"PercentageFFTime\":34.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:40:16\",\"MaxWaitingTime\":\"03:16:19\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2327 / 2396 (97.12%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:51 | SLA: 64.90%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:46 | SLA: 73.14%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (0.25%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":9.67,\"AverageWaitingTimePerCategory\":4.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":17.94,\"AverageWaitingTimePerCategory\":3.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":9.76,\"AverageWaitingTimePerCategory\":4.46,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":9.75,\"AverageWaitingTimePerCategory\":7.77,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":4.47,\"AverageWaitingTimePerCategory\":7.79,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":12.16,\"AverageWaitingTimePerCategory\":4.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":7.79,\"AverageWaitingTimePerCategory\":4.44,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 2.50.63.108 6/4/2025 12:56:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 6/4/2025 12:56:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 6/4/2025 12:56:25 PM | Request Received onLoginClick=> userName: Enoch.fresnell | Client IP: 5.195.225.41 6/4/2025 12:56:25 PM | Response Sent => {"Result":"0","UserID":"44","UserRoleID":"3","UserLevelID":"14-R","UserName":"Enoch.fresnell","Password":"h/HkzblpHKs=","tokenKey":"BG771PRJ1T"} | Client IP: 5.195.225.41 6/4/2025 12:56:25 PM | Request Received getUserModuleRights=> branchId:0userId: 44 | Client IP: 5.195.225.41 6/4/2025 12:56:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 6/4/2025 12:56:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Request Received getDashboardData=> fid: 37|34|47|35|49|48|50|148| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41 6/4/2025 12:56:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41 6/4/2025 12:56:30 PM | Request Received getDashboardData=> fid: 37|34|47|35|49|48|50|148| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41 6/4/2025 12:56:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41 6/4/2025 12:56:33 PM | Request Received getReportData=> fid: 37|34|47|35|49|48|50|148| ftype: ffrom: 2025-06-04 fto: 2025-06-04 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|AST-Assessment Test|ASY-Assessment Yard|CAS-Cashier|CLR-Clearance|CLC-Clearance Corporate|CLN-Clearance Normal|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MRA-MOT Regular|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAC-Payment Corporate|PYN-Payment Normal|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arabic|RAG-Registration Arb|REG-Registration Eng|REG-Registration English|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|ROT-Road Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RYS-RTA Smart Yard Test|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|THT-Theory Test|LMV-Training LMV|MOT-Training MOT|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 6/4/2025 12:56:33 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"Assessment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment 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Course\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":8.76,\"ServedTicketsPerCategory\":79,\"PercentageServedTickets\":9.23,\"AvgWaitTime\":\"00:15:59\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":24.69,\"AvgServiceTime\":\"00:03:07\",\"ServiceSLACount\":79,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"04:06:54\",\"MaxFFTime\":\"00:19:55\",\"AvgFFTime\":\"00:03:07\",\"PercentageFFTime\":7.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:02:53\",\"MaxWaitingTime\":\"00:30:09\"},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Arb Training 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\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Desert 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Test\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"03:03:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:06\",\"MaxFFTime\":\"00:00:06\",\"AvgFFTime\":\"00:00:06\",\"PercentageFFTime\":0.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:03:00\",\"MaxWaitingTime\":\"03:03:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"174 / 186 (93.55%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:57 | SLA: 69.35%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:37 | SLA: 54.60%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (2.15%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Assessment Test\",\"AverageServiceTimePerCategory\":0.64,\"AverageWaitingTimePerCategory\":39.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Assessment Yard\",\"AverageServiceTimePerCategory\":0.37,\"AverageWaitingTimePerCategory\":22.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Clearance Normal\",\"AverageServiceTimePerCategory\":16.37,\"AverageWaitingTimePerCategory\":12.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":7.84,\"AverageWaitingTimePerCategory\":2.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training LMV\",\"AverageServiceTimePerCategory\":6.47,\"AverageWaitingTimePerCategory\":7.54,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":8.47,\"AverageWaitingTimePerCategory\":1.47,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Training MOT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Corporate\",\"AverageServiceTimePerCategory\":60.52,\"AverageWaitingTimePerCategory\":0.76,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Payment Normal\",\"AverageServiceTimePerCategory\":11.89,\"AverageWaitingTimePerCategory\":1.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Arabic\",\"AverageServiceTimePerCategory\":25.61,\"AverageWaitingTimePerCategory\":20.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration English\",\"AverageServiceTimePerCategory\":17.02,\"AverageWaitingTimePerCategory\":1.69,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":4.32,\"AverageWaitingTimePerCategory\":1.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":31.23,\"AverageWaitingTimePerCategory\":12.17,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":15.45,\"AverageWaitingTimePerCategory\":2.91,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"RTA Smart Yard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":183.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 6/4/2025 2:19:08 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.77.190.241 6/4/2025 2:19:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.77.190.241 6/4/2025 3:48:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 6/4/2025 3:48:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 6/4/2025 3:48:40 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 6/4/2025 3:48:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 6/4/2025 3:48:40 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66 6/4/2025 3:48:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66 6/4/2025 3:48:43 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:48:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:49:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:49:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:50:41 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:50:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:51:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:51:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:52:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:52:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:53:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:53:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:55:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:55:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:56:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:56:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:57:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:57:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:58:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:58:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 3:59:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 3:59:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:00:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:00:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:01:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:01:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:02:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:02:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:03:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:03:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:04:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:04:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:05:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:05:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:06:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:06:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:07:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:07:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:08:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:08:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:09:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:09:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:10:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:10:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:11:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:11:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:12:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:12:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:13:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:13:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:14:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:14:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:15:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:15:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:16:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:16:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:17:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:17:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:18:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:18:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:19:10 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:19:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:20:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:20:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:21:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:21:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 6/4/2025 4:22:09 PM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2025-06-04 fto: 2025-06-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 6/4/2025 4:22:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66