7/2/2025 9:33:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.200.180.122 7/2/2025 9:33:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.200.180.122 7/2/2025 10:52:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 37.218.226.50 7/2/2025 10:52:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 37.218.226.50 7/2/2025 12:47:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.200.180.122 7/2/2025 12:47:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.200.180.122 7/2/2025 1:12:45 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 7/2/2025 1:12:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 7/2/2025 1:12:47 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 7/2/2025 1:12:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 7/2/2025 1:12:51 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 7/2/2025 1:12:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.26,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":1.37,\"AvgWaitTime\":\"00:11:20\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:19:49\",\"MaxFFTime\":\"00:07:59\",\"AvgFFTime\":\"00:04:57\",\"PercentageFFTime\":1.09,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:45:22\",\"MaxWaitingTime\":\"00:31:44\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.63,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.34,\"AvgWaitTime\":\"00:42:42\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:42:42\",\"MaxWaitingTime\":\"00:42:42\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":22.40,\"ServedTicketsPerCategory\":68,\"PercentageServedTickets\":23.21,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":68,\"WaitingSLAPercentage\":95.77,\"AvgServiceTime\":\"00:09:06\",\"ServiceSLACount\":42,\"ServiceSLAPercentage\":61.76,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"10:19:40\",\"MaxFFTime\":\"00:26:18\",\"AvgFFTime\":\"00:09:06\",\"PercentageFFTime\":34.10,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:10:50\",\"MaxWaitingTime\":\"00:29:26\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":81,\"PercentageIssuedTickets\":25.55,\"ServedTicketsPerCategory\":75,\"PercentageServedTickets\":25.60,\"AvgWaitTime\":\"00:23:30\",\"WaitingSLACount\":61,\"WaitingSLAPercentage\":75.31,\"AvgServiceTime\":\"00:03:02\",\"ServiceSLACount\":66,\"ServiceSLAPercentage\":88.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6,\"FFTime\":\"03:47:59\",\"MaxFFTime\":\"00:39:21\",\"AvgFFTime\":\"00:03:02\",\"PercentageFFTime\":12.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:23:31\",\"MaxWaitingTime\":\"00:58:17\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":158,\"PercentageIssuedTickets\":49.84,\"ServedTicketsPerCategory\":144,\"PercentageServedTickets\":49.15,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":86.71,\"AvgServiceTime\":\"00:06:26\",\"ServiceSLACount\":118,\"ServiceSLAPercentage\":81.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":14,\"FFTime\":\"15:26:50\",\"MaxFFTime\":\"00:35:53\",\"AvgFFTime\":\"00:06:26\",\"PercentageFFTime\":51.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:13:21\",\"MaxWaitingTime\":\"00:42:10\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.32,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.34,\"AvgWaitTime\":\"00:00:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:22:47\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:22:47\",\"MaxFFTime\":\"00:22:47\",\"AvgFFTime\":\"00:22:47\",\"PercentageFFTime\":1.25,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:01\",\"MaxWaitingTime\":\"00:00:01\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"293 / 317 (92.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:18:53 | SLA: 85.49%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:12 | SLA: 78.84%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":11.34,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.05,\"AverageWaitingTimePerCategory\":42.70,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":9.11,\"AverageWaitingTimePerCategory\":10.75,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":3.04,\"AverageWaitingTimePerCategory\":23.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.44,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":22.78,\"AverageWaitingTimePerCategory\":0.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118 7/2/2025 1:13:00 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-06-09 fto: 2025-06-16 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 7/2/2025 1:13:22 PM | Response Sent => 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fetched successfully!"} | Client IP: 5.195.105.118 7/2/2025 1:58:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:58:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118 7/2/2025 1:58:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118 7/2/2025 1:58:11 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118 7/2/2025 1:58:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118 7/2/2025 1:58:13 PM | Request Received getReportData=> fid: 73| ftype: ffrom: 2025-07-02 fto: 2025-07-02 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 5.195.105.118 7/2/2025 1:58:14 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time 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